At Lepak, your winnings are entirely yours. Our withdrawal process is designed to be as simple and fast as possible — so you never have to wait long to enjoy your earnings.
Choose the withdrawal method that suits you best — all are secure and processed quickly.
Transfer directly to a bank account using IC number or phone number
Online bank transfer supported by all major Malaysian banks
Credited directly to your TNG eWallet instantly
Withdraw to Boost Wallet with a smooth and instant process
Funds go directly into your GrabPay for spending or further withdrawal
Supports Maybank, CIMB, Public Bank, RHB, Hong Leong, and more
The withdrawal process at lepak is designed to be as simple as possible. Follow these easy steps and your funds will be in your account in no time.
Open the Lepak app or website and log in with your username and password. Make sure your internet connection is stable.
Click the profile icon or main menu, then select "Wallet" or "Finance". You will see your current balance and the option to make a withdrawal.
Choose your preferred withdrawal method — DuitNow, FPX, TNG, Boost, GrabPay, or direct bank transfer. Make sure the recipient account details are accurate.
Enter the amount you wish to withdraw. Make sure the amount does not exceed your available balance and complies with the set minimum and maximum limits.
Review all the details, then tap "Confirm". You will receive a notification once the withdrawal has been successfully processed to your account.
Each withdrawal method has different limits and processing times. The table below helps you choose the most suitable method based on your needs.
Processing times may vary depending on when the request is submitted and third-party system factors. Withdrawals requested during peak hours may take slightly longer than usual.
All withdrawal transactions at lepak are protected by 256-bit SSL encryption. Your bank and e-wallet information is never stored in a form accessible to any external party.
To ensure the security of your account, KYC must be completed before your first withdrawal. The process is simple and only needs to be done once.
Many online players have experienced a frustrating situation — winning big, only for the withdrawal process to take days, or worse, the funds never arriving at all. At lepak, we understand that impatience and that's why we've invested heavily in fast, reliable payment processing infrastructure.
Lepak's withdrawal system is built to process requests automatically in real time. Most withdrawals to e-wallets such as Touch 'n Go, Boost, and GrabPay are completed in under 15 minutes with no manual intervention required. This means you don't need to wait for office hours or worry about public holidays — our system operates fully 24 hours a day, 7 days a week, including on public holidays.
One of the most common complaints players have on other platforms is withdrawal fees that aren't clearly disclosed. At lepak, what you see is what you get. No processing fees, no surprise deductions, and no hidden charges eating into your winnings. If you win RM500, RM500 is exactly what lands in your account.
This transparency policy is part of lepak's commitment to a fair and honest player experience. We believe player trust is our most valuable asset and cannot be compromised for short-term gain.
Before your first withdrawal, lepak requires you to complete a simple Know Your Customer (KYC) process. This involves identity verification using your MyKad or passport, as well as mobile number verification. The process typically takes 10 to 30 minutes and only needs to be done once for the lifetime of your account.
KYC is more than just a procedure — it is a protection measure for you. With identity verification in place, no one else can make a withdrawal from your account even if they know your password. This adds a critical layer of security in today's online environment.
Lepak supports almost all major commercial banks in Malaysia for withdrawals via FPX and direct bank transfer. This includes Maybank, CIMB Bank, Public Bank, RHB Bank, Hong Leong Bank, AmBank, Bank Islam, Bank Rakyat, BSN and many more. You don't need to worry about your bank not being supported — chances are it's already on our list.
For players who want the fastest withdrawals, e-wallets are the best choice. Touch 'n Go eWallet, Boost and GrabPay offer the shortest processing times compared to other methods. Plus, funds in your e-wallet can be used directly to pay for everyday services — from utility bills to online shopping.
Another advantage of e-wallets is their lower minimum withdrawal limit compared to bank transfers. This allows players with smaller wins to cash out easily without having to wait until a larger amount accumulates.
Although lepak's withdrawal system is designed to run smoothly, we understand that there may occasionally be technical issues or questions that need answering. lepak's customer support team is available to assist you 24 hours a day via in-app live chat. Our average response time is under 3 minutes — you won't have to wait long to get help.
Follow this quick guide to ensure every withdrawal is processed without any issues.
Don't wait until you want to withdraw before completing KYC. Verify your identity right after registering so your first withdrawal goes through without any delays.
Double-check your bank account number or e-wallet number before confirming a withdrawal. Errors in recipient details can result in funds being sent to the wrong account, and the recovery process takes time.
Withdrawals made during peak hours such as Friday evenings or weekend nights may take slightly longer. If it's not urgent, submit your withdrawal in the morning for faster processing.
If you need funds urgently, choose TNG, Boost or GrabPay over bank transfer. E-wallets offer the fastest processing times among all available methods.
Make sure SMS and email notifications are enabled in your account settings. This allows you to monitor the status of every withdrawal in real time and respond quickly if any issue arises.
Use a strong and unique password for your Lepak account. Never share your login credentials with anyone. Enable two-factor authentication (2FA) for added protection against unauthorised access.
Answers to the most frequently asked withdrawal questions from our players