At Lepak, we believe that the enjoyment of gaming should come hand in hand with responsibility. This page brings together all the control tools, guidelines, and support resources you need to ensure your gaming experience always stays within healthy and safe limits.
Lepak provides a range of control tools that you can use directly from your account to keep your gaming experience in check at all times.
Set your own deposit limit based on your means — daily, weekly, or monthly. Once the limit is reached, the lepak system will automatically block any further deposits until the period resets.
Set how much you are willing to lose within a given period. Once the loss limit is reached, your gaming session will be automatically ended and you will receive an instant notification.
Need a quick break? Activate rest mode for 24 hours, 3 days, or 7 days. During this period, you will not be able to log in or place any bets on lepak.
Set a maximum duration for each gaming session. lepak will send you a reminder when your session is about to end and automatically terminate it once the limit is reached.
The most decisive option — close your lepak account yourself for a period of 1 month, 3 months, 6 months, or permanently. During this period, the account cannot be reopened without a special review process.
Track your full betting history, deposits, and withdrawals in one clear dashboard. Awareness of your play patterns is the first step toward better control.
This page is part of Lepak's official commitment to responsible gaming. All control tools listed here are accessible directly through your account settings or by contacting our support team, available 24 hours a day.
Responsible gaming means enjoying online gambling as a form of entertainment — not as a source of regular income or a way to relieve stress. At lepak, we take this seriously because we know that without clear boundaries, what starts as fun can become a burden.
Our philosophy is simple: playing should be fun, not a burden. When you play within limits you can afford, at a reasonable time, and free from emotional pressure — that is responsible gaming in its truest sense.
Lepak implements a comprehensive responsible gaming policy covering minor protection, account control tools, detection of risky gaming patterns, and easy access to support resources. These are not merely licence requirements — they are core values of our platform.
Recognising the early signs of a gambling problem is an important step toward getting help before things get worse. Here are some warning signs to watch for in yourself or someone you care about:
Financial Signs
Emotional & Behavioural Signs
Answer the following questions honestly. This is not a formal assessment, but it can help you evaluate whether your gaming habits are still within healthy control. If you answer "Yes" to 3 or more questions, we encourage you to speak with the Lepak support team.
Have you ever played longer or spent more than you originally planned?
Have you ever played to try to win back money you had lost ("chasing losses")?
Have you ever hidden or lied to family members about how much time or money you have spent on gaming?
Has your gaming activity affected your relationships with family, friends, or your work performance?
Have you ever borrowed money or sold belongings to fund your gaming?
Do you feel stressed, anxious, or irritable when you are unable to play or are forced to stop?
All responsible gaming control tools on lepak are easily accessible through your account settings. Here is a quick guide to activating them:
Lepak sets a minimum age of 18 for all its users. A strict identity verification (KYC) process is implemented during registration to ensure no minors can access our platform.
As a parent or guardian, you can take the following steps to protect children from accidentally accessing online gambling platforms:
If you suspect a child or minor has accessed the lepak platform, please contact our support team immediately. We will investigate and take appropriate action without delay.
You do not have to face gambling problems alone. Lepak offers direct support channels, and we also encourage you to seek help from professional organisations that specialise in this area.
Our dedicated support team is available 24/7 via in-app live chat. Your conversations are completely confidential — no information will be shared with any third party without your consent.
Contact us at [email protected] with the subject line "Responsible Gaming" for priority assistance from our specialist team. A response within 24 business hours is guaranteed.
We encourage you to contact Talian Kasih (15999) or your nearest Counselling and Mental Wellness Service Centre for professional support and free counselling.
All responsible gaming control tools are available directly within your account — no waiting or contacting support required.
Control your daily, weekly, or monthly deposit amount.
Set a maximum duration for each of your gaming sessions.
Take a break of 24 hours to 7 days as needed.
Close your account temporarily or permanently.
Register a Lepak account today and enjoy a safe, fair, and responsible gaming experience alongside an active community of members across Malaysia.
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